Frequently asked questions
Direct answers about Sivenzo services, materials, pricing, timelines and Klang Valley service areas.
All FAQs
Does Sivenzo serve all of Klang Valley?
Sivenzo serves key Klang Valley areas including Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Cheras, Kepong, Klang and nearby locations.
Can I get a quotation through WhatsApp?
Yes. Send photos, rough measurements, property type, location, preferred material and budget range for a more useful first estimate.
What makes a cabinet quotation reliable?
A reliable quotation states board type, finish, hardware, cabinet measurements, countertop scope, installation details and exclusions clearly.
Does Sivenzo handle design and installation?
Yes. SIVENZO can help with consultation, layout planning, 2D drawing, 3D rendering after deposit, own factory production and site installation.
Does SIVENZO have its own factory?
Yes. SIVENZO uses its own factory production and its own local carpentry team, with 57 experienced local carpenters.
Does SIVENZO provide warranty?
Yes. SIVENZO provides a 1-year carpentry warranty covering cabinet structure, hinges, drawer runners and workmanship. It excludes human damage, water damage, termite damage and client modifications.
When is 3D rendering provided?
3D rendering is provided after deposit confirmation. The deposit is a construction deposit and will be absorbed into the full quotation.
Does SIVENZO do full house renovation?
Yes, SIVENZO can support full house renovation including wet works, plaster ceiling, electrical wiring, plumbing, tiles and painting, but its core business strength is custom cabinet and carpentry work.
How long does custom cabinet work usually take?
Most residential cabinet projects take about 3 to 6 weeks after final measurement, depending on project size, material choice and installation access.
Is plywood always better than melamine board?
Not always. Plywood is usually stronger and more moisture tolerant, while melamine can be cost-effective for dry areas when the design and edging are done properly.
Can Sivenzo work with condo management rules?
Yes. Scheduling should account for renovation permits, lift booking, working hours and delivery rules.
Can SIVENZO recreate cabinet designs from XiaoHongShu or reference photos?
Yes. Homeowners can send reference photos or XiaoHongShu cabinet designs. SIVENZO can adapt the design based on actual measurements, site condition, material choice and practical usage.
What affects custom cabinet price the most?
The three biggest factors are material choice, project quantity and workmanship method. Board grade, cabinet complexity, hardware, finishing details and installation scope can make two similar-looking quotations very different.
Why can SIVENZO pricing be more cost-effective than some design companies?
SIVENZO uses its own factory and breaks cabinet pricing into practical cost parts such as board material, carpentry labour, hardware, paint, paint labour and installation scope. This can reduce extra layers compared with separately hiring designers and contractors, depending on project scope.
What should I prepare before asking for a kitchen quotation?
Prepare floor plans if available, kitchen photos, appliance list, preferred material level and a realistic budget range.
Can old kitchen cabinets be replaced without full renovation?
Often yes, but the existing countertop, tiles, plumbing and wall condition determine whether partial replacement is practical.
Which cabinet material is better for wet kitchens?
Plywood with suitable laminate and proper edging is commonly preferred for wet kitchens because it handles moisture better than basic particle board.
Does SIVENZO do both wet kitchen and dry kitchen?
Yes. SIVENZO can plan both wet kitchen and dry kitchen, including cabinet zones, storage, countertop, water points, electrical points and workflow.
What affects kitchen durability the most?
Board material matters, but hardware such as hinges, drawer runners and pull-out systems strongly affects long-term durability and daily user experience.
Why do kitchen renovation prices vary so much?
Prices vary because cabinet material, workmanship, hardware, countertop choice, wet works, electrical changes, plumbing and installation responsibility are often different. SIVENZO explains pricing through practical cost parts such as board material, carpentry labour, hardware, paint, paint labour and installation scope.
Is sliding or swing wardrobe door better?
Sliding doors save walkway space. Swing doors provide wider access. The better choice depends on room clearance and how you use the wardrobe.
Can a wardrobe be built to ceiling height?
Yes, full-height wardrobes are common, but ceiling level and access to upper storage should be checked.
What is the best wardrobe layout?
A good layout balances long hanging, short hanging, drawers, shelves and luggage storage based on actual clothing habits.
Does SIVENZO build walk-in wardrobes?
Yes. SIVENZO can build swing door wardrobes, sliding door wardrobes, walk-in wardrobes, open wardrobes and mirror door wardrobes.
What affects wardrobe price the most?
The biggest factors are cabinet material, door type, internal configuration, hardware grade and customization level. Drawers, pull-out baskets, trouser racks and jewellery compartments can increase cost significantly.
Why does a large wardrobe still feel not enough?
Capacity depends on internal structure, not only size. Without enough hanging zones, drawers and proper divisions for long clothes, short clothes and folded items, a large wardrobe can still become messy.
Can cables be hidden inside a TV cabinet?
Yes, cable routing can be planned, but socket positions and wall condition should be checked before confirming the design.
What height should a TV cabinet be?
The correct TV height depends on sofa height, viewing distance and TV size. Eye level while seated is the usual reference.
Is a full feature wall necessary?
No. Many homes benefit more from a simple console, clean cable planning and selected panel accents.
What should be planned before building a TV cabinet?
Plan TV size, viewing height, socket positions, router or Astro box location, game console depth, cable routing, ventilation and daily storage needs before confirming the design.
Why can TV feature wall prices vary a lot?
The price is often affected more by feature wall complexity and surface finishing than by the base cabinet itself. Lighting, panels, wall-hung structure and cable concealment can also increase cost.
Should a TV cabinet be fully enclosed?
Not always. Devices such as routers, Astro boxes and game consoles need ventilation. A fully enclosed design can look clean but may cause overheating if airflow is not planned.
Still unsure? Ask through WhatsApp
Send your property type, location, photos, rough measurements and preferred material level. We will help you understand the next sensible step.