Frequently asked questions

We serve the main areas of the Klang Valley, including Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Cheras, Kepong, Klang and nearby areas.

Yes. Send photos, rough measurements, property type, location, preferred materials and budget range, and the first estimate will be more accurate.

A reliable quotation clearly states the board, finish, hardware, cabinet measurements, countertop scope, installation details and what is not included.

Yes. We provide consultation, layout planning, 2D drawings, 3D drawings after the deposit, production in our own factory and installation on site.

Yes. We have our own factory and our own local carpentry team of 57 experienced carpenters.

Yes. We give a 1-year carpentry warranty covering cabinet structure, hinges, drawer runners and workmanship. It excludes human damage, flood damage, termite damage and anything the owner changes after handover.

3D drawings are provided after the deposit. It is a renovation deposit, not a design fee, and it counts towards the total quotation.

Yes. SIVENZO can handle full house renovation, including wet works, plaster ceiling, wiring, plumbing, tiling and painting, but our real strength is custom cabinets and carpentry.

For most homes, about 3 to 6 weeks from the final measurement, depending on project size, the materials chosen and installation access.

Not always. Plywood is usually stronger and handles moisture better; Melamine in dry areas is great value as long as the design and edging are done right.

Yes. When scheduling, we account for renovation permits, lift booking, working hours and delivery rules.

Yes. Send us your reference photos or Xiaohongshu designs, and we'll adapt them to your actual measurements, site conditions, materials and practical needs.

The three biggest factors are materials, quantity and workmanship. Board grade, cabinet complexity, hardware, finishing details and installation scope can make two similar-looking quotes very different.

Because we have our own factory, and we break the cabinet price into real costs: boards, carpentry labour, hardware, paint, painting labour and installation scope. This cuts out the extra layer of hiring a designer and a contractor separately, though it depends on the project scope.

Send your floor plan if you have one, plus photos of the kitchen, your appliance list, the material level you want and a realistic budget range.

Usually yes, but it depends on whether the existing countertop, tiles, plumbing and walls allow a partial replacement.

We usually recommend Plywood with a suitable laminate and well-done edging, because it handles moisture better than basic particle board.

Yes. We plan both wet and dry kitchens, including cabinet positions, storage, countertops, water points, socket positions and cooking flow.

The board matters, but hardware like hinges, drawer runners and pull-out baskets has a big effect on long-term durability and how the kitchen feels to use every day.

Because cabinet materials, workmanship, hardware, countertops, wet works, wiring, plumbing and installation responsibilities are often different. We explain the price by breaking it into real costs: boards, carpentry labour, hardware, paint, painting labour and installation scope.

Sliding doors save walkway space; swing doors open wider, so things are easier to reach. It depends on your room space and habits.

Yes, full-height wardrobes are common, but it depends on the ceiling height and whether the top shelves are easy to reach.

A good layout balances long hanging, short hanging, drawers, shelves and luggage space based on the clothes you actually have.

Yes. We do swing-door wardrobes, sliding-door wardrobes, walk-in wardrobes, open wardrobes and mirror-door wardrobes.

The biggest factors are the board, door style, internal fittings, hardware grade and how custom it is. Drawers, pull-out baskets, trouser racks and jewellery trays can add quite a lot to the price.

Whether it's enough depends on the internal layout, not just the size. If there's too little hanging space, too few drawers, and long, short and folded clothes aren't separated, even a big wardrobe gets messy.

Yes, the wiring route can be planned, but we need to check the socket positions and wall condition before finalising the design.

It depends on the sofa height, viewing distance and TV size. As a guide, aim for eye level when you're seated.

Not necessarily. Many homes only need a simple TV base cabinet, well-planned wiring and a few accent panels.

Think through the TV size, viewing height, socket positions, where the router or Astro box goes, game console depth, wiring routes, ventilation and daily storage.

The price usually depends on the feature wall's complexity and finish, not just the base cabinet. Lighting, panels, hanging cabinet structure and hidden wiring also add cost.

Not necessarily. Routers, Astro boxes and game consoles need ventilation. A fully enclosed cabinet looks neat, but it can overheat if ventilation isn't planned.